Privacy Policy

At EdCarry, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• School registration information (name, address, contact details)
• User account information (email, password, role)
• Staff and student personal information
• Academic records and attendance data
• Financial and payment information
• Communications with our support team

1.2 Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

• Device information and IP address
• Browser type and operating system
• Usage patterns and interactions with our platform
• Log files and access times

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage accounts
• Send administrative information and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our platform
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to respond to legal processes
• Protection of Rights: To protect the rights, property, or safety of EdCarry, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have explicitly given us permission to share information

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup systems

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@edcarry.org.

7. Children's Privacy

Our platform is designed for use by educational institutions and is not directed to children under the age of 13. Schools are responsible for obtaining necessary consents for student data in accordance with applicable laws (such as COPPA, FERPA, and GDPR).

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: